Service Disclaimer
Last Updated: [February 28th, 2026]
Nature of Services
Kindred Letter Co. provides a subscription mailing service that delivers printed correspondence and related materials intended to promote feelings of connection, familiarity, and personal enjoyment.
Our services are designed for companionship and personal expression only.
Not Medical or Healthcare Services
Kindred Letter Co. is not a healthcare provider, medical professional, therapist, caregiver, or supervised support service.
The materials provided through our subscription:
are not medical or psychological advice,
are not intended to diagnose, treat, cure, or prevent any medical or cognitive condition, and
should not be considered a substitute for professional medical care, supervision, or in-person support.
Customers should consult qualified healthcare professionals regarding any medical or care-related needs.
No Guaranteed Outcomes
Individual experiences and responses to mailed materials vary.
Kindred Letter Co. makes no guarantees regarding emotional, behavioral, cognitive, or personal outcomes resulting from use of our services.
Recipient Care Responsibility
Subscription mailings do not replace personal contact, supervision, or caregiving responsibilities.
Customers and caregivers remain solely responsible for the wellbeing, safety, and care of recipients.
Delivery Disclaimer
Mailings are fulfilled through third-party postal carriers. Delivery timing cannot be guaranteed, and Kindred Letter Co. is not responsible for postal delays, loss, or handling once items enter the mail system.
Informational Purpose Only
All website content and materials are provided for general informational and personal use purposes only and should not be interpreted as professional advice of any kind.
Contact
For questions regarding this disclaimer, please contact:
Kindred Letter Co.
Email: [hello@kindredletterco.com]