Privacy Policy

Last Updated: [February 28th, 2026]

1. Introduction

Welcome to Kindred Letter Co. (“Company,” “we,” “our,” or “us”).

We respect your privacy and are committed to protecting the personal information you provide when visiting our website or using our subscription mailing services (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [www.kindredletterco.com] (the “Website”) or purchase a subscription.

By using our Website or Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information necessary to provide and fulfill our Services.

A. Information You Provide Directly

When you subscribe or interact with us, we may collect:

  • Your name

  • Email address

  • Billing address

  • Payment information (processed through third-party payment processors)

  • Recipient name and mailing address

  • Messages or communications you send to us

  • Customer support inquiries

B. Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Website

  • Referral sources

  • Cookies and usage data

3. How We Use Your Information

We use collected information to:

  • Process and manage subscriptions

  • Prepare and deliver monthly mailings

  • Communicate with you regarding orders or account activity

  • Provide customer support

  • Improve website performance and user experience

  • Prevent fraud and maintain security

  • Comply with legal obligations

We do not use personal information for medical, diagnostic, or healthcare purposes.

4. Payment Processing

Payments are processed through secure third-party payment providers (such as Stripe, Squarespace Payments, or similar services).

We do not store full credit card numbers on our servers.

Your payment information is governed by the privacy policies of the payment processor.

5. Sharing of Information

We do not sell, rent, or trade personal information.

We may share limited information only when necessary to operate our Services, including:

  • Postal and delivery services for fulfillment

  • Payment processors

  • Website hosting and analytics providers

  • Service providers assisting with business operations

These third parties receive only the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

6. Recipient Information

Customers may provide mailing information for third-party recipients.

By submitting recipient information, you represent that you have permission to provide that information for the purpose of delivering subscription mailings.

Recipient information is used solely for fulfillment and delivery of Services.

7. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Maintain website functionality

  • Analyze traffic and usage trends

  • Improve user experience

You may disable cookies through your browser settings, though some features may not function properly.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide Services

  • Maintain subscription records

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed completely secure.

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

Requests may be submitted using the contact information below.

11. Children’s Privacy

Our Services are intended for adults purchasing subscriptions.

We do not knowingly collect personal information directly from children under 13 years of age.

12. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices of those external sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Website after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Kindred Letter Co.

Email: [hello@kindredletterco.com]

Mailing Address: [Business Mailing Address]